Cote d'Ivoire IT Partner

Secure digital infrastructure for ambitious organizations.

NextGenIT Services helps businesses, institutions and growing teams build reliable networks, cloud systems, cybersecurity foundations and practical AI workflows.

NextGenIT logo on dark background
Infrastructure Networks, servers, backup and continuity
Security Risk reduction, monitoring and access control
Automation AI assistants, workflows and process efficiency

Trust Signals

Serving Cote d'Ivoire, Ireland and Europe with practical enterprise IT support.

Regional coverage Support and project delivery for SMEs, enterprises and public-sector teams.
Support phone / WhatsApp CI: +225 07 87 74 76 40 Europe: +353 87 320 06 21
SLA options Business hours, extended support and 24/7 critical incident coverage.
Technologies Dell, VMware, Microsoft 365, Veeam, PowerProtect, LiveKit

Immediate Strategic Focus

Start with infrastructure and support, then grow through recurring service revenue.

01 Infrastructure + support first

Lead with the services clients need immediately: networks, servers, backup, helpdesk and managed support.

02 Build recurring revenue early

Convert projects into monthly support, monitoring, backup and SLA contracts from the beginning.

03 Enterprise experience as the differentiator

Position NextGenIT around enterprise-grade delivery standards adapted to West African operating realities.

Managed Services Plans

Choose a support model that matches the urgency of your operations.

Basic Support

For small teams starting structured IT support.

Response target: next business day.

  • Remote helpdesk intake
  • Workstation and Microsoft 365 support
  • Monthly ticket summary
Request quote
Business Support

For growing businesses that need predictable coverage.

Response target: 4-8 business hours.

  • Helpdesk, endpoint and server support
  • Backup monitoring and patch guidance
  • SLA reporting and recurring review
Request quote
Enterprise SLA

For critical infrastructure and multi-site operations.

Response target: 1-4 business hours.

  • Infrastructure, storage and cluster support
  • Change planning and documentation
  • Quarterly service governance
Request quote
24/7 Critical Support

For outages, security incidents and business continuity risk.

Response target: priority incident escalation.

  • Critical incident triage
  • Remote session support with NGRConnect
  • Recovery coordination and post-incident notes
Request quote

Services

Enterprise-grade delivery without unnecessary complexity.

01

Managed IT Support

Responsive helpdesk, device support, maintenance planning and clear service reporting.

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02

Network and Infrastructure

LAN, Wi-Fi, firewalls, servers, storage, backup, disaster recovery and site rollout support.

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03

Cybersecurity

Security hardening, endpoint protection, access management, risk reviews and awareness training.

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04

Cloud and Microsoft 365

Email, collaboration, cloud migration, identity, governance and secure remote work setup.

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05

AI Automation

Chatbots, internal knowledge assistants, document workflows and operational automation.

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06

VMware and Microsoft Clusters

Cluster deployment, maintenance, virtualization readiness and high-availability planning.

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Sizing Users, devices, sites, workloads, storage, licenses and growth assumptions.
Benchmarking Capacity, SLA, backup, security, cloud and cost benchmarks before quoting.
Quote-ready output Clear service scope, assumptions, risks, budget range and next-step recommendations.

Solutions

Built for companies that need technology to stay stable, secure and ready to scale.

For growing businesses

Standardize devices, email, backup, support and security before growth creates operational risk.

For regulated teams

Improve access control, audit readiness, continuity and documentation for sensitive environments.

For transformation projects

Plan infrastructure, cloud and automation programs with clear milestones and measurable outcomes.

Enterprise Tender Pack

Infrastructure proposals built for Ivory Coast realities: redundancy, compliance and operating cost clarity.

Executive summary

Enterprise-grade infrastructure tailored for local operating conditions.

NextGenIT designs resilient infrastructure with power continuity, cooling, connectivity redundancy, disaster recovery and support costs considered from the proposal stage.

Abidjan constraints
  • Power instability: UPS plus generator planning.
  • Cooling: precision air conditioning for critical equipment.
  • Connectivity: dual ISP recommended for business continuity.
Zerto vs SRM
Zerto

Near-zero RPO with continuous replication for critical workloads.

SRM

Snapshot-based recovery, often more economical for controlled recovery needs.

Financial model
CAPEX

Hardware plus licensing.

OPEX

Support, energy and cooling.

Enterprise Proposal Scenario

Dell Technologies + VMware ESXi 8 reference architecture for Ivory Coast.

Highly available, secure and scalable infrastructure for government, banking and private-sector environments.

Government architecture

Active-active data centers with Dell PowerStore Metro.

PowerEdge R760 cluster, PowerStore 5000T storage, Dell Z9432F switching and VMware ESXi 8 licensing for resilient workloads.

Banking architecture

Primary site plus disaster recovery site for high-performance banking workloads.

PowerMax-class storage, low-latency replication, strict recovery planning and performance-first architecture for regulated financial environments.

BOM item Quantity / estimate Role
PowerEdge R760 x12 (~EUR 25,000 each) Compute cluster for virtualized enterprise workloads.
PowerStore 5000T ~EUR 400,000 Metro-capable storage layer for availability and performance.
Dell Z9432F switches ~EUR 120,000 High-speed data center switching fabric.
VMware Licensing ~EUR 200,000 ESXi 8 virtualization, management and enterprise workload platform.

Partners

Local and international partnerships strengthen every client engagement.

Process

A clear path from assessment to reliable delivery.

Assess

Review current systems, risks, business goals and service priorities.

Design

Create a practical roadmap with budget, timeline, dependencies and success measures.

Deliver

Implement, test, document and train teams so the solution can be supported properly.

Operate

Monitor, maintain, improve and report on the systems that keep the business moving.

NGRConnect

Remote support, video assistance and web-based collaboration for NextGenIT clients.

Web app available now

Start a browser support room when an app cannot be installed.

NGRConnect Web includes video preview, screen sharing, chat transcript export, clipboard sharing and remote-control request approval workflows for helpdesk sessions.

Contact

Ready to plan your next IT project?

Send your request and NextGenIT can prepare a consultation, proposal or technical assessment for your team.

Request a Quote Ask about IT services, scope and quote preparation.
Hello. Tell me what IT service you need, the number of users/devices, location and urgency. I can help prepare a quote request.
ASK NextGenIT Ask about services, support options and client help.
Hello. Ask me about NextGenIT services, managed support, cybersecurity, cloud, NGRConnect or how to open a support ticket.