Côte d’Ivoire IT services company — pre-launch

Reliable IT. Secure growth.

Infrastructure, cybersecurity and managed support for ambitious organizations.

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Infrastructure Networks, servers, storage, backup and continuity

Security Risk reduction, monitoring and access control

Automation AI assistants, workflows and process efficiency

Planned Market Focus

Preparing practical enterprise IT services for Côte d’Ivoire, with Ireland and Europe as future target markets.

Target regions Planned services for SMEs, enterprises and public-sector teams, subject to formal launch and contract.

Support phone / WhatsApp CI: +225 07 87 74 76 40 Europe: +353 87 320 06 21

SLA options Planned business-hours, extended-hours and critical-support options, subject to signed service terms.

Technology experience Dell, VMware, Microsoft 365, Veeam, PowerProtect, LiveKit

Immediate Strategic Focus

Start with infrastructure and support, then grow through recurring service revenue.

01 Infrastructure + support first

Lead with the services clients need immediately: networks, servers, backup, helpdesk and managed support.

02 Build recurring revenue early

Convert projects into monthly support, monitoring, backup and SLA contracts from the beginning.

03 Enterprise experience as the differentiator

Position NextGenIT around enterprise-grade delivery standards adapted to West African operating realities.

Managed Services Plans

Choose a support model that matches the urgency of your operations.

Basic Support

For small teams starting structured IT support.

Response target: next business day.

Remote helpdesk intake
Workstation and Microsoft 365 support
Monthly ticket summary

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Business Support

For growing businesses that need predictable coverage.

Response target: 4-8 business hours.

Helpdesk, endpoint and server support
Backup monitoring and patch guidance
SLA reporting and recurring review

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Enterprise SLA

For critical infrastructure and multi-site operations.

Response target: 1-4 business hours.

Infrastructure, storage and cluster support
Change planning and documentation
Quarterly service governance

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Planned 24/7 Critical Support

For outages, security incidents and business continuity risk.

Response target: priority incident escalation.

Critical incident triage
Remote session support with NGRConnect
Recovery coordination and post-incident notes

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Services

Enterprise-grade delivery without unnecessary complexity.

Managed IT Support

Responsive helpdesk, device support, maintenance planning and clear service reporting.

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Network and Infrastructure

LAN, Wi-Fi, firewalls, servers, storage, backup, disaster recovery and site rollout support.

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Cybersecurity

Security hardening, endpoint protection, access management, risk reviews and awareness training.

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Cloud and Microsoft 365

Email, collaboration, cloud migration, identity, governance and secure remote work setup.

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FEATURED DIGITALIZATION EXPERIENCE

NextGenIT Digital Factory

Turn forms, spreadsheets and manual approvals into a structured digitalization blueprint for specialist review.

Build your blueprint Read the user guide

VMware and Microsoft Clusters

Cluster deployment, maintenance, virtualization readiness and high-availability planning.

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Secure Records Modernization

Secure digitization, searchable repositories, access controls, audit trails, versioning, backup and tested recovery.

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IT Equipment Supply

Sourcing, import, export, installation and maintenance of business IT equipment, software, licences and accessories.

Request a supply quote

Request assessment and quote Backup and disaster recovery

Sizing Users, devices, sites, workloads, storage, licenses and growth assumptions.

Benchmarking Capacity, SLA, backup, security, cloud and cost benchmarks before quoting.

Quote-ready output Clear service scope, assumptions, risks, budget range and next-step recommendations.

Solutions

Built for companies that need technology to stay stable, secure and ready to scale.

For growing businesses

Standardize devices, email, backup, support and security before growth creates operational risk.

For regulated teams

Improve access control, audit readiness, continuity and documentation for sensitive environments.

For transformation projects

Plan infrastructure, cloud and automation programs with clear milestones and measurable outcomes.

Proposal Planning — Not Tender History

Illustrative infrastructure concepts for Côte d’Ivoire: redundancy, compliance and operating-cost planning.

Important status

Planning material only — not a completed tender, award, client reference or final design.

NextGenIT has not yet participated in a tender. Every future proposal will require client discovery, site validation, current supplier quotations, licensing confirmation, legal review and written approval.

Abidjan constraints

Power instability: UPS plus generator planning.
Cooling: precision air conditioning for critical equipment.
Connectivity: dual ISP recommended for business continuity.

Zerto vs SRM

Zerto

Potential continuous-replication option; suitability, licensing and achievable RPO require validation.

SRM

Potential recovery-orchestration option; product status, licensing and fit require validation.

Financial model

CAPEX

Hardware plus licensing.

OPEX

Support, energy and cooling.

Illustrative Design Scenarios

Vendor-product examples for early technical discussion only.

These concepts are not endorsed reference architectures, completed deployments or recommendations. Final products, quantities and versions depend on validated requirements and vendor guidance.

Illustrative public-sector scenario

Potential active-active data-centre concept.

Example components may include PowerEdge compute, PowerStore storage, high-speed switching and a validated virtualization platform; all selections require formal design review.

Illustrative financial-services scenario

Potential primary-site and disaster-recovery concept.

Storage, replication, security, recovery objectives and regulatory requirements must be assessed with the client and relevant suppliers before proposal.

BOM item Sizing / commercial status Role

PowerEdge R760 To be confirmed after discovery and a current supplier quotation Compute cluster for virtualized enterprise workloads.

PowerStore 5000T To be confirmed after discovery and a current supplier quotation Metro-capable storage layer for availability and performance.

Dell Z9432F switches To be confirmed after discovery and a current supplier quotation High-speed data center switching fabric.

VMware Licensing To be confirmed after discovery and a current supplier quotation ESXi 8 virtualization, management and enterprise workload platform.

Technology Ecosystems

Technologies NextGenIT is preparing to design, integrate and support.

Technology platforms — no formal affiliation claimed

Vendor names identify relevant technology ecosystems only. They do not indicate partnership, certification, authorization, sponsorship or reseller status.

DELL

Dell Technologies dell.com

Microsoft Azure azure.microsoft.com

AWS

Amazon Web Services aws.amazon.com

VMware vmware.com

Veeam veeam.com

Planned Dell hardware sourcing support

Requirements and sourcing assistance, subject to launch and supplier approval.

NextGenIT plans to help clients define Dell hardware requirements and obtain current third-party quotations. NextGenIT is not currently presented as an authorized Dell partner or reseller.

Latitude, Precision, OptiPlex, monitors and business accessories
PowerEdge servers, PowerStore and PowerVault storage, and Dell networking
Configuration, warranty selection, delivery coordination, installation and lifecycle support

Request Dell hardware Dell and all other product names are trademarks of their respective owners. Availability, eligibility, pricing, warranty, import terms and lead times require a current supplier quotation and signed client agreement.

Future supplier and delivery relationships

Third-party providers will be selected and contracted for each engagement after formal launch.

Process

A clear path from assessment to reliable delivery.

Assess

Review current systems, risks, business goals and service priorities.

Design

Create a practical roadmap with budget, timeline, dependencies and success measures.

Deliver

Implement, test, document and train teams so the solution can be supported properly.

Operate

Monitor, maintain, improve and report on the systems that keep the business moving.

NGRConnect

Remote support, video assistance and web-based collaboration for NextGenIT clients.

Web app available now

Start a browser support room when an app cannot be installed.

NGRConnect Web includes video preview, screen sharing, session chat, transcript export and host-approved remote-control request workflows for helpdesk sessions.

Open NGRConnect Web Open support ticket

Web access Browser-based remote support room HTML5 / WebRTC ready Windows EXE Native installer build notes .exe package planned Linux RPM Native installer build notes .rpm package planned Android Mobile app release notes .apk / Play Store package planned iOS Mobile app release notes App Store package planned

Contact

Ready to plan your next IT project?

Send your request and NextGenIT can prepare a consultation, proposal or technical assessment for your team.